The hotel offers amenities for your comfortable stay and unforgettable experiences
Luggage Assistance
“I appreciated the excellent service when the hotel staff kindly kept our luggage after check-out, allowing us to explore Madrid without any hassle.” view full review
Delicious Breakfast
“Breakfast was a good experience with freshly baked pastries, a selection of cheeses, and fresh fruit that energized my day.” view full review
Amazing Shower
“The bathroom featured a spacious design and an excellent shower that provided a refreshing and rejuvenating experience.” view full review
Sparkling Clean!
“My room was immaculate, showcasing the hotel's commitment to cleanliness, which greatly enhanced my overall comfort.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Tres Cruces, 6 (Esquina Gran Via 25),
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Tres Cruces, 6 (Esquina Gran Via 25),
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.3
km
Square
Plaza Mayor
680 m
Palace
Royal Palace of Madrid
1.3
km
Plaza de la Independencia
Parque del Retiro
1.4
km
Museum
Museo Nacional Thyssen-Bornemisza
1.0
km
Park
El Retiro Park
1.4
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
km
Public Building
Cybele Palace
1.2
km
Museum
Plaza de Cibeles
1.0
km
Church
Real Basilica de San Francisco el Grande
1.6
km
Calle Alcala 42
Circulo de Bellas Artes
660 m
Garden
Royal Botanical Garden of Madrid
1.5
km
Calle Ponzano tapas
2.5
km
Museum
Museo de Historia de Madrid
820 m
Square
Plaza de Santa Ana
700 m
Opposite Palacio Real
Plaza de Oriente
730 m
Theatre
Teatro Real
860 m
Church
Catedral de Sta Maria la Real de la Almudena
1.3
km
Paseo del Pintor Rosales
Templo de Debod
1.6
km
Museum
CaixaForum Madrid
1.5
km
Library
Museum of the National Library
1.4
km
Museum
National Archaeological Museum
1.6
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.1
km
Museum
Museo Sorolla
2.0
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.3
km
Calle de Ferraz
Temple of Debod
2.8
km
Nearby
Square
Puerta del Sol
390 m
Casino
Gran Via
240 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
480 m
Church
Iglesia San Gines
390 m
Restaurants
Museo del Jamon
530 m
Carrera San Jeronimo 6 Calle De La Victoria
La Mallorquina
410 m
Plaza de la Puerta del Sol 8
Pizza 3Cruces
40 m
Calle de la Salud 13 Gran Via
Restaurante Puerto Rico
170 m
Calle Chinchilla 2
Pans & Company
130 m
Calle Gran Via de Hortaleza
All U Can Eat
180 m
Calle Maestro Victoria 2
Bubble Gofre
90 m
Calle Montera 33
Galipan
80 m
Calle Montera 33 Pasaje Comercial
Taco Bell
260 m
Calle Preciados 29
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Central Location
Modern Rooms
Dirty Carpet
Pricing
8.2/10
Great
Rooms
7.5
Location
9.3
Service
8.7
Dining
7.2
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 1482 reviews
8.5
8.5/10 based on 3238 reviews
#82 of 487 hotels in Madrid based on Tripadvisor
Herb
United States,
April
2024
7.6/10
I had a mixed experience at the hotel. The rooms, although modern and equipped with a tea kettle and Clothes Iron, were let down by a dirty carpet, making it slightly overpriced for the stay. The service was a combination of excellent friendliness and helpfulness with an unfortunate incident of rudeness from one staff member. The location was ideal, situated in the heart of the city center with easy access to attractions and shops. The dining was good overall, offering healthy options but at an expensive rate. I appreciated the prime location and lovely rooms, but the pricing and carpet cleanliness were a bit disappointing.
Rooms
7.0
The rooms were modern and had useful amenities like a tea kettle and Clothes Iron, but the dirty carpet was a downside.
Service
8.0
The majority of the staff were beyond gentle, friendly, and helpful, although one unpleasant encounter affected the overall service.
Location
9.0
The hotel's central location in the heart of the city center was perfect, offering easy access to tourist attractions and shopping areas.
Dining
7.0
The dining experience was good, with a variety of healthy options, but the prices were on the higher side for what was offered.
Facilities
7.0
The hotel offered standard facilities with no specific positive or negative aspects highlighted.
Central Location
Dirty Carpet
James
United States,
April
2024
9.0/10
I had a wonderful stay at this hotel! The rooms were spotless and quite spacious, perfect for a cozy and comfortable stay. The service was exceptional, with the staff being incredibly adorable and always ready to assist. The location was superb, just a stone's throw away from Gran Via and Plaza Mayor. The dining experience was delightful, offering a variety of tasty foods. Overall, a great value for money choice with some minor room size concerns and a missing bar area at the hotel.
Rooms
9.0
The rooms are very clean and spacious, providing a modern and pleasant atmosphere.
Service
9.0
The staff here are like family, always ready to help and make your stay pleasant.
Location
10.0
The hotel's location is optimal, just a few meters from Gran Via and Plaza Mayor, offering easy access to all the attractions.
Dining
8.0
The dining experience was quite nice, although slightly on the pricey side. Breakfast was delicious, and they were very helpful with any questions.
Facilities
9.0
The hotel offers a range of amenities and services that cater to all your needs during your stay.
Edmund
United Kingdom,
November
2023
8.2/10
The hotel is ideally located in the city center, making it easy to reach all the tourist attractions on foot. The rooms were a bit delayed in readiness, with tired decor, but the spacious layout provided a comfortable stay. The service was outstanding, with friendly staff always going the extra mile. Dining options were satisfactory but a bit pricey for the offerings. Overall, a strategic spot for exploring Madrid, though some room for improvement in readiness and dining value.
Rooms
7.0
The room was delayed in readiness and showed signs of tired decor but had a spacious layout opposite the bathroom.
Service
9.0
The service was exceptional, with friendly and helpful staff available throughout, offering a personal touch to enhance the stay.
Location
10.0
The hotel's location is perfect, strategically situated between Sol and Gran Via, providing easy access to all attractions and public transport links.
Dining
7.0
The dining experience, while diverse, was considered expensive for the offerings provided in the hotel.
Facilities
Various facilities were available, from room service to tours/ticket assistance, enhancing the overall guest experience.
Thomas
United States,
September
2023
8.2/10
The hotel is perfectly located in the city center of Madrid, making it convenient to explore the attractions. The service is friendly and always eager to assist, from offering recommendations to taking care of luggage. The dining options are diverse but could be considered on the pricey side. Overall, a great value for the prime location and friendly service.
Rooms
8.0
My room was warm and faced the road, making it a bit noisy when the window was open, but it was clean, nicely decorated, and just big enough for one person.
Service
8.0
The staff was always collaborative and helpful, providing great assistance with directions and recommendations. They even took care of my luggage after I checked out.
Location
9.0
The hotel is really strategically located between Sol and Via Grande, at the heart of Madrid, within walking distance to all major attractions and shopping areas.
Dining
7.0
The dining experience was quite nice, offering diverse and fresh options, although it could be considered a bit pricey.
Facilities
9.0
The hotel provides various amenities such as room service, car hire, and tours/ticket assistance for guests' convenience.
John
United Kingdom,
September
2023
8.2/10
My stay at the hotel was a mixed experience. The location was fantastic, right in the center of Madrid, making it easy to explore the city. The room was a bit disappointing as it was smaller than expected with very little natural light. The service was excellent, with friendly and helpful staff. The dining was good but felt a bit monotonous. Overall, a decent stay with some highs and lows.
Rooms
7.0
The room, located on the 4th floor, was smaller than it looked in the photos, and lacked natural light. The modern bathroom was a plus.
Service
9.0
The staff was fantastic and very helpful, making my stay pleasant and comfortable.
Location
10.0
The hotel's location was ideal, right in the center of Madrid, making it convenient for sightseeing and shopping.
Dining
7.0
The dining experience was good, but it felt a bit monotonous. However, the alternative options like olive tapenade with bread were enjoyable.
Facilities
8.0
The hotel offered a range of facilities, but nothing particularly stood out during my stay.
friendly staff
small room
Hubert
United Kingdom,
June
2023
7.8/10
The hotel offers comfortable rooms just slightly overpriced for the experience, but they are clean and functional. The service was nice, friendly, and incredibly helpful. It's conveniently located in the city center, allowing easy access to various attractions. The dining was good, but slightly monotonous, and breakfast was not included. Overall, a pleasant stay with minor drawbacks.
Rooms
7.0
The rooms were clean, comfortable, and functional, just slightly overpriced.
Service
9.0
The service was incredibly nice, friendly, and very helpful.
Location
8.0
The hotel is right at the city center, very close to metro stations.
Dining
7.0
The dining experience was good and tasty, yet slightly monotonous without inclusive breakfast.
Facilities
The hotel offers standard facilities to cover basic needs.
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